Questions # Questions and answers About calculating the chart, ordering a report and your birth data. ## The chart Why does my chart differ from another calculator? Usually because of the calculation conventions: when the year starts, when the day starts, and whether true solar time and summer time on the birth date are taken into account. Every chart page shows the conventions applied, where you can also switch off solar time and, when it affects your chart, change the day boundary. [How we calculate](https://bazi.astroway.info/en/method) Why is my year animal different from the Chinese horoscope? The Chinese horoscope often counts the year from the lunar Chinese New Year. BaZi counts it from Lichun, around 4 February. If you were born between these two dates, the animals differ. [The year starts at Lichun](https://bazi.astroway.info/en/method#year) What if I do not know my birth time? Tick that the time is unknown in the form. The chart then has three pillars, without the hour pillar: we do not substitute 12:00. [If the time is unknown](https://bazi.astroway.info/en/method#unknown-time) Why do you ask for gender? Gender and the polarity of the birth year set the direction of the Luck Pillars, forward or backward. The four pillars of the chart do not depend on gender. [Luck Pillars](https://bazi.astroway.info/en/method#luck) ## The report Who writes the report? We do the calculation, an automated system writes the text from the facts of your chart and our own reference texts. Before the PDF, a program checks every pillar, god and element in the text against the calculation. [The report](https://bazi.astroway.info/en/report) How do I pay? You order the report from your chart page and pay in hryvnias through Monobank; the seller is astroway.info. The dollar price is approximate: your bank converts at its own rate. How do I receive the report? By email to the address in the order, with a link to the PDF. If there is no email within a day, check your spam folder and write to us. What if the report does not match my chart? Tell us what does not match and we will rewrite the report free of charge. If the rewritten report still does not match the chart, we refund the full amount. Which language is the report in? The language of the page you ordered from: Ukrainian, English or Polish. ## Your data What happens to my birth data? For the chart, the date, time and place go to our calculation server. This site has no accounts and no cookies. For a report, your birth data goes into the order on astroway.info, where its privacy policy applies. Can I share my chart? Yes, with the link from the chart page. Note that the link contains your birth date, time and place: sharing it means sharing that data. [Calculate my chart](https://bazi.astroway.info/en#form) No answer here? Write to --- Source: https://bazi.astroway.info/en/faq